Microsoft 365 Certified: Administrator Expert - (MS-102) Exam Questions

An employee from your organization reported that an email sent to an external partner was undelivered.

As an Exchange Online Administrator, what would be the first thing to check?

As a Global Administrator, you are planning to migrate your organization from Google Workspace to Microsoft 365. Before the migration, you need to plan and create a Microsoft 365 tenant.

Where can you enter your organization's name and details after creating the tenant in the Microsoft 365 Admin Center?

An employee has left the company, and as an administrator, you have blocked their sign-in. Since the employee is no longer with the company, you need to free up the license.

What would be the best approach you can take from within the Microsoft 365 Admin Center before removing the license from the user's account?

Your company is currently using the Microsoft 365 platform for its email, modern workspace, and cloud services.

They are now planning to implement Microsoft Intune. All of their users are currently on Microsoft 365 Business Standard and they are not willing to upgrade their license from Standard. However, they may consider changing their licensing if the cost is low.

Can you recommend a suitable license that would allow them to deploy Microsoft Intune?

Being a Global administrator, your task is to set up users in Microsoft 365, but the domain hasn’t been configured yet.

What steps would you take to provision a user in Microsoft 365 under these circumstances?

An organization with 8-10 employees is planning to deploy Microsoft Intune. As a part of the implementation, they need to enroll their Windows devices in Entra ID.

What is the minimum Operating System requirement to enroll these devices so that all the Intune policies are pushed to the device?

An employee has brought to your attention that an external user is unable to open an Excel file in the Desktop App that the employee shared.

As an administrator, what step will you take to assist the external user in opening the Excel file from the Desktop App?

A company has a hybrid setup that uses Entra Connect. However, users currently have to maintain 2 separate passwords to sign in to on-premises and cloud-based applications.

As an administrator, you have deployed Pass-through Authentication to enable users to log in to both on-premise and cloud-based applications using a single password.

Is this solution correct?

As an administrator, you need to enable a passwordless sign-in method with Microsoft Authenticator for your organization.

What should you use to enable the passwordless sign-in method?

As an administrator, it is important to ensure that the security settings in your Microsoft 365 tenant are adequate and that you are utilizing all the tools provided by Microsoft.

Which email authentication method would you choose to prevent spoofing and spamming in your organization?