Microsoft 365 Certified: Fundamentals - (MS-900) Exam Questions

Correct Answer:

Use a smart card inserted into a desktop computer with a PIN code when prompted

Explanation:

Smart cards are not a supported MFA method in Microsoft 365's built-in multi-factor authentication options. While smart cards can be used for authentication in certain scenarios, they are not considered a standard MFA method within the Microsoft 365 ecosystem.

Valid MFA Methods in Microsoft 365:

1. Phone Call (Desk or Mobile): Users can receive a call and either press # or listen to a verification code.

2. Text Message (SMS): A verification code is sent to the user via SMS.

3. Microsoft Authenticator App: Generates a time-based one-time password (TOTP) or approves notifications.

4. Third-Party Authenticator Apps: Similar to Microsoft Authenticator, users can use apps like Google Authenticator.

Correct Answer:

GA and public preview only

Explanation:

Microsoft provides support for features in the General Availability (GA) phase, as these are officially released for production use. Products in the public preview phase are often supported to gather user feedback, as they are nearing GA readiness.

However, private preview features are typically early-stage developments and are not supported through regular Microsoft 365 channels, as they are accessible to a limited group of users and often require specialized agreements or engagement with Microsoft engineers.

Breakdown of the Phases:

1. Private Preview:

   • Early testing phase available to select users or organizations.

   • No formal support provided through the admin center.

2. Public Preview:

   • Available to all customers for testing before GA.

   • Limited support is often provided for feedback collection.

3. General Availability (GA):

   • Fully released and supported for production use.

   • Comprehensive support is provided through the Microsoft 365 admin

Answer: Yes

Explanation: DLP policies in Microsoft 365 allow organizations to identify and manage sensitive information across various platforms, including Microsoft Teams and SharePoint Online. They also support exporting content for review during compliance checks.

Answer: No

Explanation: Sensitivity labels are used to classify and protect data but do not directly allow you to refine search results. Refining search results is not a feature of sensitivity labels.

Answer: Yes

Explanation: Advanced eDiscovery in Microsoft 365 provides tools to manage custodians and their data, which is critical for legal or compliance-related cases.

Office 365 ProPlus (now known as Microsoft 365 Apps for Enterprise)

Explanation:

1. Office 365 ProPlus/Microsoft 365 Apps for Enterprise:

   • This plan is subscription-based and provides regular updates with the latest features, security improvements, and tools.

   • Updates are delivered monthly or semi-annually, ensuring users always have access to the newest features.

2. Office Standard:

   • This is a one-time purchase (perpetual license), meaning you only receive security updates but no new features or major updates. Once purchased, the software remains static until a new version is purchased.

Correct Answer:

Enable Microsoft Defender for Office 365 (formerly Advanced Threat Protection)

Explanation:

Microsoft Defender for Office 365 includes Safe Links, a feature that scans email links for potential threats. When enabled, Safe Links rewrites URLs in emails and checks them against Microsoft's threat database in real-time. If a user clicks on a link identified as unsafe, they are warned or prevented from accessing the site.

Why not the other options?

• Use Windows PowerShell to install the latest antimalware engine updates:
  Updating the antimalware engine ensures that the latest signatures are used for scanning but does not address links in emails.

• Use the Microsoft Exchange Admin Center to configure a new spam filter policy:
  Spam filters help manage unsolicited emails but do not actively scan or block malicious links in messages.

• Use the Microsoft Exchange Admin Center to create a new antimalware policy:
  Antimalware policies focus on detecting and blocking malicious attachments but do not address unsafe links.

Correct Answer:

Your account is not a member of the Global Admin role.

Explanation:

In Microsoft 365, only specific administrative roles, such as Global Admin or Service Support Admin, have the necessary permissions to create support requests. If your account is not assigned to one of these roles, you will not have access to create or manage support tickets.

Why not the other options?

1. Your password is expired:
   If your password were expired, you would not be able to log in to Microsoft 365 at all, not just the support page.

2. Your account is disabled:
   A disabled account would prevent you from accessing any Microsoft 365 services, not just the support page.

3. Your company does not have Microsoft Unified Support:
   While Unified Support is required for certain advanced support options, basic support requests can still be created in the admin center regardless of your support plan.

Message Center

Explanation:

The Message Center in the Microsoft 365 Admin Center is where you can track scheduled maintenance events, updates, and announcements related to Microsoft 365 services. This includes information about feature updates, planned maintenance, and other communications that might impact your organization.

Why not the other options?

1. Reports:
   The Reports section provides usage and analytics data for Microsoft 365 services, but it does not include details about maintenance events or updates.

2. Support:
   The Support section is used for creating and managing support tickets, not for tracking maintenance or updates.

3. Service Health:
   The Service Health section provides real-time information about current service issues or outages but does not include scheduled maintenance events or updates.

Answer: Yes

Explanation: Microsoft cloud services, such as Azure, use optimized and energy-efficient data centers that reduce energy consumption compared to traditional on-premises data centers, benefiting both Microsoft and its customers.