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Certified Implementation Specialist - Human Resources - (CIS-HR) Exam Questions

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Question 11 Multiple Choice

What are the key differentiators between an HR Profile record and a User record? (Choose three.)

Question 12 Single Choice

If a customer has a huge employee population, complex organizational structures, and requires custom integrations and language translations, what level of configuration complexity would their project be considered?

Question 13 Single Choice

Which of the following statements are true regarding the relationship between an HR application, the User [sys_user] table, and the HR Profile [sn_hr_core.profile] table?

Question 14 Single Choice

When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?

Question 15 Multiple Choice

Which Filter by options are available in the dropdown within the Create Bulk Cases module? (Choose four.)

Question 16 Single Choice

If a knowledge base and its articles have no user criteria selected, a user without a role can do what?

Question 17 Single Choice

When creating a PDF Document Template, where does the list of Document Revisions come from?

Question 18 Single Choice

The ServiceNow SIM methodology is based around what generic methodologies?

Question 19 Single Choice

If an HR Service will only be used internally by HR professionals, what is the minimum configuration needed?

Question 20 Single Choice

You have an existing ITSM customer who is now implementing HR Enterprise. In UAT, they discovered that they get an error message about a Read operation from the HR scope to the Global scope being denied. You have verified that each Script Include was written correctly.

What else must be done to allow the Script Includes to work in the HR application?

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